Hi! I'm Doug Leonardo
I am a UX designer certified by Nielsen Norman Group, wich certification was achieved in 2017 at NN/g Conference in Miami, FL. It was a one-week in-depth training about the basis and the best practices about user centric design, user experience, usability and mobile.
I have great experiences in digital products, Design Thinking dynamics and work in agile environments, using frameworks, methods and tools like Scrum, Lean UX and Kanban. Also, technical knowledge about activities and tools that are part of UX/UI design daily work.
I've been working with graphics and digital design since 2004, when I did my first undergraduate course, Multimedia Design, at Senac University. Since then, I've been focusing on keep updated about techniques and best practices in interaction design and usability.
In 2010, I undergraduate in Industrial Design at Mackenzie University and, a couple of years after that, started to think of ways to use Design Thinking and agile UX as a tool to help businesses improve their users experience.